Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not access the website.
By using the UJAIBA website (www.ujaiba.com), you agree to comply with and be bound by these Terms and Conditions, including any additional terms and policies referenced herein.
Our products are intended for adults only. By placing an order, you confirm that you are at least 18 years old.
We reserve the right to update or modify any part of these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of the revised terms.
You agree to use the website only for lawful purposes.
You must not misuse the site in a way that could damage or impair its performance or interfere with other users' access.
We may suspend or restrict access to parts of the website at any time for maintenance or updates.
We strive to provide accurate product descriptions, images, and pricing, but do not guarantee complete accuracy. Slight variations in color or texture may occur due to monitor differences.
All products are subject to availability. We reserve the right to modify or discontinue any product without notice.
All orders are subject to acceptance and availability.
Payment methods include mobile banking, online transfers, cards, and cash on delivery (where applicable).
We reserve the right to cancel any order for any reason, including pricing errors or stock unavailability.
Delivery timelines are typically 2–3 business days. However, actual delivery time may vary depending on location and third-party logistics.
We are not liable for delays or issues caused by shipping partners.
Items may be eligible for return or exchange only if reported within 12 hours of delivery and accompanied by an unboxing video.
Products must be unused, unwashed, and returned in original condition with packaging and tags intact.
We do our best to maintain an accurate and secure shopping experience. However, we shall not be held liable for any direct or indirect damages arising from your use of the site or linked external services.
All content on this site—including text, graphics, images, logos, and software—is the property of UJAIBA and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
We may use third-party tools and services (such as payment gateways or analytics tools) to enhance your experience. We are not responsible for any issues arising from these external services.
If you have any questions regarding these Terms and Conditions, you may contact our support team via WhatsApp, phone, or email.