At UJAIBA, we strive to ensure a seamless and efficient delivery experience for our customers. Please review our Delivery System policy below.

Delivery Times

UJAIBA aims to deliver orders within Bangladesh as quickly as possible. Please note that delivery times may vary depending on the specific location.

Processing Time

Orders are typically processed within 2-3 business days. Once processed, you will receive confirmation regarding the estimated delivery time.

Shipping Providers

UJAIBA collaborates with multiple reliable courier services to ensure prompt delivery. Our shipping partners include:

• Steadfast
• Pathaw
• RedX
• Sundarban Courier
• S.A Paribahan

Shipping Fees

• Within Dhaka: A flat shipping fee of 80 Taka is charged.
• Outside Dhaka: A shipping fee of 120 Taka applies.
• Free Shipping: Enjoy free shipping on orders over 6000 Taka.

Payment Options

We offer several payment methods for your convenience, including:

• Cash on Delivery (available in select areas)
• Online bank transfer
• Mobile banking services such as Bkash, Nagad, and Rocket

Order Tracking

After your order is shipped, you will receive a tracking number via email or SMS, allowing you to monitor your delivery status.

Delivery Issues

While we strive for timely delivery, UJAIBA is not responsible for any delays or issues caused by third-party shipping providers. If you encounter any delivery-related issues, please contact us at [support@ujaiba.com], and we will assist you promptly.

Contact Us

For any inquiries regarding our Delivery System, please reach out to us at [support@ujaiba.com]. We are here to help ensure your shopping experience is as smooth as possible.